Ask a Question

Please fill in the form below and click on "Submit Question" to send your question to the Public Services staff. We will respond as soon as possible, usually within one or two working days, to update you on your progress.If you would prefer to ask your question via telephone during regular library hours, please use our telephone reference service at (828) 894-8721.

Internet Reference is a service of the Polk County Public Library Public Services staff. We will attempt to answer questions received within the same guidelines that we apply to questions received from walk-in and telephone patrons. Priority will be given to residents of our primary service area.

If you need immediate help, you may want to use the statewide virtual reference desk, NC KNOWS, where you will have an online chat in real time with a librarian. They will assist you with general reference questions. Go to NC KNOWS

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